We want to recognize what is going well, as well as identify areas for improvement. The Learning Environment Feedback Form can be used for reporting exemplary teaching and positive experiences, as well as reporting concerns such as negative learning experiences (i.e. site safety, duty hours, teaching etc.) and mistreatment. The more detailed feedback provided, the better we can make your experience and the experiences of your peers. Making us aware allows us to advocate on your behalf and work toward change.

COM-P has adopted the Association of American Medical Colleges definition of mistreatment, which is behavior that shows disrespect for the dignity of others and unreasonably interferes with the learning process. It can take many forms, and includes any behavior that humiliates, degrades, demeans, intimidates, or threatens an individual or a group. To violate this policy, the behavior should be such that a reasonable person would find that it creates inhospitable working or learning conditions.

Mistreatment can come in many forms including:

  • Sexual harassment 
  • Discrimination or harassment based on race, religion, ethnicity, gender, or sexual orientation 
  • Humiliation, public belittlement, or verbal abuse 
  • Physical or psychological punishment 
  • Requests to perform personal services or tasks unrelated to learning 
  • Exclusion from educational opportunities or resources for reasons other than merit
  • Threats of retaliation for reporting mistreatment

For more information, please review the Reporting Mistreatment or Harassment of Medical Students Policy.

We do our best to make sure all our programs offer a positive learning environment; however, medical students are the ones immersed in the learning environment. Sharing your feedback will help us to work to resolve your issue, as well as create a better, more inclusive environment for all learners. Reporting positive experiences and exemplary teachers' helps us create best practices and helps us celebrate those who positively contribute to the learning environment.

All reports submitted through LEO are confidential. The only people who will know your identity are the LEO Consultant and LEO Liaison. Anonymous reports are not accepted because this does not allow the report to be fully investigated, limiting our ability to work with you to resolve the problem. The more information we have, the better we are equipped to respond and develop an appropriate course of action.

We realize reporting a concern can be a difficult and uneasy situation. LEO is here to partner with you, and we will do our best to honor your boundaries, working with you on how to proceed in a way that feels safe and comfortable.
 

LEO now has a phone line that students can call or text to speak with our LEO Consultant, Jane Korn, and discuss the situation. Call or text 24/7, (602) 827-2328. If Jane is unavailable, leave a voicemail and your call will be returned within 24-48 hours. Texts will also be returned within 24-48 hours. 

Note: Communication through this line, as with all LEO reporting, is CONFIDENTIAL! Jane will not share your information or any details about your conversation. The only exception to this would be if the situation is a mandatory report, such as a Title IX violation. Prior to discussing this, you will be advised should a violation be considered. 
 

Every situation is different, and we take every feedback form submitted seriously. All learning experience reports (exemplary and mistreatment/negative) are reviewed by the Learning Environment Workgroup to determine the course of action (see Will my report result in disciplinary action? tile below for examples of action). Any action considered will NOT be implemented until the student grade is posted, to avoid grading bias, unless the reporter selects an alternate time frame or the report is egregious and immediate action is necessary. We want to assure students that there is zero tolerance for retaliation or retribution of any kind. 

In most cases, the process is as follows: Overview of Learning Environment Report and Receipt Process (PDF).

Learning Environment Workgroup Members: 

  • Jane Korn, Learning Environment Office Consultant
  • Lauren Skinner, Learning Environment Office Liaison
  • Dr. Lisa Grimaldi, Associate Dean, Foundational Curriculum
  • Dr. James Prister, Associate Dean, Clinical Curriculum
  • Dr. Kirsten Brown, Associate Dean, Educational Affairs
  • Francisco Lucio, Senior Associate Dean, Healthcare Advancement
  • Invited Guests, as needed

The Feedback Dashboard contains a summary of submissions. When the status of a report is changed, the reporter will receive an email update. 

Submitted reports are sent to the LEO Consultant and LEO Liaison only. The LEO Consultant will be the person to contact you to discuss your report and provide options for resolution. The LEO Liaison is responsible for de-identifying (making anonymous) reports for tracking purposes.

Reporting Options

  1. Learning Environment Feedback Form
  2. University of Arizona Office of Institutional Equity (includes Title IX):
    • Phone 520-621-9449.
    • Email: @email 

If you are seeking guidance, please consult on of the following who are considered primary resources:

  1. Learning Environment Office
  2. Course* directors.
  3. Dean student affairs, or respective designee.
  4. Curricular dean(s).
  5. Vice dean, undergraduate medical education, or respective designee.
  6. Director, student development.
  7. House advisor
  8. Students on away rotations should report to the course* director at the site or to the above College of Medicine – Phoenix resources.
  9. University of Arizona - Office of Ombuds.