This module outlines the key components of a collaborative commitment to interprofessional communication by the University College of Medicine – Phoenix, the Northern Arizona University Physician Assistant and Physical Therapy programs, as well as the Arizona State University Nursing program.
It includes illustrative examples of students, faculty and staff modeling the highlighted tenet. In addition, a narrated tour and outlined aspects are detailed within each module segment.
The following segments characterize the Interprofessional Communication theme:
- Choosing effective communication tools and techniques that enhance team function and organize and communicate information with patients, families and health care team members in a form that is understandable.
- Expressing one’s knowledge and opinions to team members toward a common understanding of information and treatment and care decisions.
- Actively listening and encouraging ideas and opinions of other team members.
- Giving timely, sensitive and instructive feedback to others about their performance on the team.
- Using respectful language that is appropriate for a given difficult situation, crucial conversation or interprofessional conflict.
- Recognizing how one’s own uniqueness contributes to effective communication, conflict resolution and positive working relationships.
- Consistently communicating the importance of teamwork.
Additional resources include:
Emily BabcockSun BelousPam BoschAlex DuludePatrick EnkingNina LaraMichele LundyAdam MezianiReed MichaelsonMarci MoffittRyan MurphyTabbitha MosierAdolpho NavarroKeven SeigertAllison ScotchErica Wadas