There two ways to reset your password. You will need your EMPLID to reset your password. Contact your faculty coordinator to obtain your EMPLID.

1. Call the 24/7 IT Department at 520-626-8324 and choose option 6. They can walk you through the process over the phone.

2. Reset your password online by following these steps:

  1. Visit UA Net ID.
  2. Click Reset Forgotten/Expired Password.
  3. If you do not have a CatCard, select the Click Here button next to “If you do not have your Students ID, EMPLID or CatCard Info?”
  4. Enter your EMPLID.
  5. Enter your date of birth.
  6. Click Next.
    • If you receive an error that says your NetID has expired, you will need to call the IT number above.
  7. Provide an answer to the security question you created when you made your NetID.
  8. Create new password.