Payroll

When will I receive my first paycheck?

*Partial paycheck

I filled out a direct deposit form in New Innovations. Why do I need to provide this information again in the Workday Onboarding Steps?

As a standard, Banner employees do not have their direct deposit set up for their first paycheck — as it takes about two weeks to set it up. For residents, we make an exception, so that you will have direct deposit on your first paycheck. However, the direct deposit information must be re-entered as part of the Onboarding steps as it is part of our standard process.

I filled out a direct deposit form before I started working. Why do I have to agree to a Wisely Pay card?

For those who prefer direct deposit, the Wisely Pay card is only intended as a backup in the event that your bank does not accept your direct deposit.

I filled out a direct deposit form before I started working. Why is my paycheck going to a Wisely Pay card?

If there was a discrepancy on your direct deposit form, such as an incorrect routing or account number, your bank will decline Banner’s request. In this case, we will need you to log in to Workday, verify your account information and make any necessary corrections. It will take another pay cycle to have this corrected and depending on timing, your next check may also go to the Wisely Pay card.

What if I have not filled out a direct deposit form?

You will receive a Wisely Pay debit card by mail in the first two weeks of employment, and your paycheck will be deposited to the card. At this point, you may enroll in direct deposit during the Workday Onboarding process. Your first paycheck will go to the Wisely Pay card, and it will take another full pay cycle for direct deposit to take effect. Banner Health does not issue paper checks.

What if I don’t receive the Wisely Pay card in the mail?